Shipping policy

Thank you for shopping with BNDLDEALZ.

We are committed to delivering authentic Caribbean grocery and specialty products safely and efficiently throughout Canada and the United States.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received.

Orders placed on weekends or holidays will be processed on the next business day.

Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Destinations

We currently ship to:

• Canada
• United States

Additional destinations may be added in the future.

Shipping Rates

Shipping costs are calculated during checkout based on:

• Delivery destination
• Package weight
• Package dimensions
• Shipping method selected

Free shipping promotions, when available, will be clearly displayed on our website.

Delivery Estimates

Estimated delivery times begin after your order has been processed.

Delivery estimates are:

• Canada: 2–8 business days
• United States: 5–10 business days

Actual delivery times may vary depending on carrier operations, customs processing, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive an email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear.

Damaged or Missing Orders

If your order arrives damaged or items are missing, please contact us within 7 days of delivery.

To assist us in resolving your claim, please provide:

• Your order number
• Photos of the shipping box
• Photos of the damaged product(s)
• Photos of the shipping label

We will review your claim and provide an appropriate resolution.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before they can be reshipped.

Delayed Shipments

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather
• Customs inspections
• Carrier delays
• High shipping volumes
• Public holidays

We appreciate your patience and understanding should these situations arise.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Email: support@bndldealz.com

We aim to respond within 1–2 business days.